Privacy Policy

Effective Date: 01 January 2025
Last Updated: 01 January 2025

At Khalil Trading and Services Sdn. Bhd. 844820-T ("we," "our," or "us"), we value and are committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us or visit our website www.khaliltrading.com.my (the “Site”).

By using our Site or services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Personal Data We Collect

We may collect and process the following personal data about you:

  1. Contact Information: Name, email address, phone number, and address.
  2. Business Information: Company name, job title, and industry (if applicable).
  3. Financial Information: Billing details for services or product purchases.
  4. Online Activity: IP address, browser type, operating system, and browsing behavior on our Site.

2. How We Collect Your Personal Data

We collect your personal data in various ways, including:

  • When you visit or use our Site.
  • When you contact us via email, phone, or online forms.
  • When you purchase our products or services.
  • Through cookies and other tracking technologies on our Site.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

  1. To provide our services: To process transactions, respond to inquiries, and deliver consultancy services or products.
  2. To improve user experience: To analyze and enhance the functionality of our Site and services.
  3. For marketing purposes: To send newsletters, promotional materials, and updates (only with your consent).
  4. To comply with legal requirements: To fulfill our obligations under Malaysian law.

4. Disclosure of Your Personal Data

We may disclose your personal data:

  1. To third-party service providers assisting us with payment processing, IT support, marketing, or analytics.
  2. To comply with legal obligations, such as responding to lawful requests, court orders, or regulatory requirements.
  3. In the event of a business transfer, such as a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties.

5. Data Protection and Retention

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include secure servers, data encryption, and restricted access to personal data.

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights Under PDPA

As a data subject under the PDPA, you have the right to:

  • Access your personal data and request a copy.
  • Request correction of inaccurate or incomplete data.
  • Withdraw consent for certain uses of your data (e.g., marketing communications).
  • Request deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us at hawa@khaliltrading.com.my.

7. Cookies and Tracking Technologies

Our Site uses cookies to improve your experience. Cookies are small files stored on your browser that collect information about your preferences and browsing activity. You may disable cookies in your browser settings, but this may impact your ability to use certain features of our Site.

8. Third-Party Links

Our Site may include links to external websites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing your personal data.

9. Children’s Privacy

Our services and Site are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updates will be posted on this page, and your continued use of our Site indicates acceptance of the revised terms.

11. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, you can contact us at:

KHALIL TRADING AND SERVICES SDN. BHD.
Contact Email: hawa@khaliltrading.com.my
Contact Phone: +601113004307
Office Address: No. 5A, Tingkat 1, Jalan LP2A/2, Taman Lestari Perdana, Seri Kembangan, 43300, Selangor, Malaysia

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